Firefly (Malaysia Airlines Group)
Firefly Flight Booking Website
Implemented and customised the Firefly public flight booking website on the Navitaire Skysales platform — serving both direct passengers and travel agents, with full UI re-skinning and custom booking flow changes.
Results at a Glance
The Challenge
Firefly needed a public web booking engine for passengers and travel agents that matched its brand identity and incorporated specific booking flow rules — while being built on the Navitaire Skysales platform within a four-month timeline.
Our Solution
ME-Tech provided full customisation and UI re-skinning of Navitaire Skysales, going beyond surface styling to customise booking flow logic, validation rules, and edge-case handling. The team of six all-in-house developers delivered the site at booking.fireflyz.com.my and continues to provide ongoing maintenance to keep the site aligned with Navitaire upgrades and Firefly's business changes.
Results
Delivered in four months. The booking website became Firefly's primary direct online sales channel, handling both one-way and return flight bookings for public users and travel agents across Malaysia.
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